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FWD Mind Strength Support Programme

A first-in-the-market digital health solution designed to enable Malaysians to proactively, privately and positively strengthen your minds.

FWD Mind Strength Support Programme

How we’re different

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A brand you can trust

Feel reassured that our plans have got you covered in all the right ways.

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Contracts you can understand

No more complicated jargon. We ensure you understand exactly what you’re participating, and why.

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A modern-day approach

Whether you’re participating in a plan or making a claim, with FWD you can do it all online.

Frequently asked questions

Can I add/change or remove my card during the billing cycle for recurring payment in progress?

Yes, you’re allowed to change/add or remove your card details during the billing cycle for recurring payment in progress.

Please note that the status in ‘Online Request Tracking’ will be shown as “updating” if you change/add or remove card details during the billing cycle for recurring payment in progress. The status in ‘Online Request Tracking’ will turn to “completed” once the billing cycle for recurring payment has completed.

What is the benefit of using myPortal to make a contribution payment?

myPortal is a secured, self-service portal and you can access anytime, anywhere on your mobile device or laptop including making a contribution payment for your certificate.

Need help?

There are many ways you can get in touch.

Call us on 1300 13 7988

You can call us Mon-Fri, 9am-6pm (excluding weekends and public holidays).

Start a chat

Our chatbot Fi, is surprisingly smart - and available 24/7.

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Drop us a note and we’ll get back to you shortly

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Visit FWD
Malaysia
1300 13 7988
Visit FWD
Malaysia