A first-in-the-market digital health solution designed to enable Malaysians to proactively, privately and positively strengthen your minds.
How we’re different
A brand you can trust
Feel reassured that our plans have got you covered in all the right ways.
Contracts you can understand
No more complicated jargon. We ensure you understand exactly what you’re participating, and why.
A modern-day approach
Whether you’re participating in a plan or making a claim, with FWD you can do it all online.
Frequently asked questions
Can I add/change or remove my card during the billing cycle for recurring payment in progress?
Yes, you’re allowed to change/add or remove your card details during the billing cycle for recurring payment in progress.
Please note that the status in ‘Online Request Tracking’ will be shown as “updating” if you change/add or remove card details during the billing cycle for recurring payment in progress. The status in ‘Online Request Tracking’ will turn to “completed” once the billing cycle for recurring payment has completed.
What is the benefit of using myPortal to make a contribution payment?
myPortal is a secured, self-service portal and you can access anytime, anywhere on your mobile device or laptop including making a contribution payment for your certificate.
How do I apply for a duplicate takaful certificate document?
How can I change my nominated beneficiary on my takaful certificate?
Where can I get further information about the claims procedure?