Exclusively for our existing and new FWD Kasih & FWD Medical Rider participants
Complimentary COVID-19 Medical Coverage Closure Announcement
Join our Spin The Wheel campaign now!
Spin The Wheel and get up to RM500 off!
Use ‘SMED20’ to get 20% off 1st year contributions
FWD SpecialMed has launched!
Exclusively for FWD SpecialMed customers
Complimentary FWD SpecialMed Benefits
FWD ADD Rider Rezeki Ramadan Campaign
Enjoy RM150 cash back when you add FWD ADD Rider now!
Nurturing Malaysian youths to grow industry professionals
FWD Takaful Scholarship Programme
Sertai FWD Kasih dengan Baucar Perlindungan Tenang anda!
Sumbangan tahun pertama anda dibiayai
A new kind of support from a different kind of takaful operator
FWD Care Recovery Plan
A chance to win fantastic prizes while sharing the happiness of Takaful!
Download our Komuniti Kita game now
Dapatkan perlindungan sehingga RM10,000 dengan mata ganjaran kad Mesra anda
FWD Kasih X Petronas X Senang
FWD Code of Ethics and Business Conduct
Let’s create a takaful plan together
Loss of life
Changing the way people feel about takaful
At FWD we’re dedicated to make takaful easier to participate, easier to claim, and easier to understand. Come and learn more about our brand – and the FWD difference
How we’re different
A brand you can trust
Feel reassured that our plans have got you covered in all the right ways.
Contracts you can understand
No more complicated jargon. We ensure you understand exactly what you’re participating, and why.
A modern-day approach
Whether you’re participating in a plan or making a claim, with FWD you can do it all online.
Frequently asked questions
Can I add/change or remove my card during the billing cycle for recurring payment in progress?
Yes, you’re allowed to change/add or remove your card details during the billing cycle for recurring payment in progress.
Please note that the status in ‘Online Request Tracking’ will be shown as “updating” if you change/add or remove card details during the billing cycle for recurring payment in progress. The status in ‘Online Request Tracking’ will turn to “completed” once the billing cycle for recurring payment has completed.
What is the benefit of using myPortal to make a contribution payment?
myPortal is a secured, self-service portal and you can access anytime, anywhere on your mobile device or laptop including making a contribution payment for your certificate.
How do I apply for a duplicate takaful certificate document?
Please call us via the Customer Service Hotline:
1300 13 7988 and our Customer Care team will assist you accordingly.
How can I change my nominated beneficiary on my takaful certificate?
Depending on whom you bought your takaful certificate from, we recommend that you contact the HSBC Amanah Bank sales staff, FWD Takaful customer service or your FWD Takaful agent if you wish to change your nominated beneficiary.
Where can I get further information about the claims procedure?
Do make sure that you have your certificate number ready so we can provide instant help.