Documents can be certified (validated) as a true copy by any of the following:
- An FWD agent
- FWD Takaful Berhad Head Office Executive/Manager, if you visit our office
- Public Notary
- advocate/ solicitor, Justice of Peace or Ketua Balai Polis or District Officer or Medical Officer or
- Public official, head master
If you bought your takaful plan through HSBC Amanah Bank, you can also get your documents certified by an authorised HSBC Amanah Bank officer.
If you’re unable to get your documents certified by any of the above, please explain why, in writing, and submit this note with your claim.