Loss of life claims

How to file a claim

The things you need to know before you make a claim
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Make it even faster and claim online
The things you need to know before you make a claim
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Make it even faster and claim online
Here’s a list of what we need
First, please complete the death claim form, consent form and obtain a doctor's (physician's) report.
Death claim form - if you bought your certificate from an FWD agent

Death claim form - if you bought your certificate from a bank

Death claim - Attending Physician's Report

Consent from deceased's next of kin

Send in the completed claim form and all supporting documents. You can submit a claim in the following ways.
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By email
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By mail
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In person
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Via fax

Your questions answered

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When will you pay me?

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How will you pay me?

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After I've made a claim, how long should I keep my original documents?

Frequently asked questions

Need help with your claims?