The things you need to know before you make a claim
Check your claim is eligible
It’s always a good idea to check that the takaful certificate covers your claim. The quickest and easiest way to do this is via myPortal. If you’re unsure, please feel free to get in touch and we can help you out. Our number is 1300 13 7988.
Send us your claim within 60 days
Please submit your claim within 60 days from the date of loss. This is part of the time frame we are legally obliged to follow.