Mobile Apps
Download the medical app now to enjoy the convenience of e-claims, Guarantee Letter (GL) service request and other enhanced customer support from our third-party claims administrators!
MediExpress (Malaysia) Sdn. Bhd
(For Certificates issued prior to 1st November 2024)
We are pleased to inform you that you can now initiate your online experience by creating an account through the MediExpress Mobile Application. For more details, please visit MediExpress.
If you require any assistance or have inquiries regarding your login credentials or access, we encourage you to reach out to the Medix IT support team at support.it@medix.com.my. They will be more than willing to assist you.
Medical App Guide
If you do not have the MediExpress Mobile Application yet, we recommend accessing our guide for registering the FWD Medical e-card via the MediExpress Mobile Application.
MiCare Sdn Bhd
(Certificate issued with effect from 1st Nov 2024 onwards)
We are pleased to inform you that you can now initiate your online experience by creating an account through the FWD HealthHub Application.
If you require any assistance or have inquiries regarding your login credentials or access, we encourage you to reach out to the MiCare support team at fwdtakaful.enquiry@micaresvc.com. They will be more than willing to assist you.
Medical App Guide
If you do not have the FWD HealthHub Application yet, you can download it below now. We recommend accessing our guide for registering the FWD Medical e-card via the FWD HealthHub Application.
