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Depending on EPF instructions, we will credit any refund amount to your EPF account or the following bank account. Any changes will be updated to all your Takaful certificates. Please ensure your bank name & account number is accurate. It's important for us to have the correct bank account details to process your refund payment, if any.

We would like to advise you that by surrendering your Certificate, you will lose coverage on your life and protection to your loved ones. In addition, unnecessary financial losses may be incurred if you decide to take up a fresh certificate or a new takaful plan at later stage, due to the following reasons: a) Higher contributions will be charged because of age and/or if you have health issues. b) By cancelling or surrendering your Certificate, you would lose the benefits under the Certificate and what you might receive may be less than the total Contributions you have paid.

Are you sure?

I understand that<ol><li>My application will not take effect until it's accepted and notified to me by FWD Takaful Berhad.</li><li>All information and particular entered in this transaction are accurate, correct, true and not misleading.</li><li>Any changes or updates through this transaction will be treated as updated information and particulars for the Certificate Owner's relevant certificate(s).</li><li>To keep FWD Takaful Berhad harmless and fully and effectively indemnified against any actions, claims, costs (including but not limited to any and all legal costs on solicitor and client basis), demands, detriment, expenses, fines, liabilities, loss and damage, penalties and proceedings that FWD Takaful Berhad may incur or suffer arising from or incidental to any act, breach, deed, negligent or omission of the Certificate Owner in relation to the transaction.</li><li>FWD Takaful Berhad reserves the right to change any part of the terms and conditions of this transaction, provided that we have given you a notice within reasonable time.</li></ol>

Declaration

Certificate no. {{certNo}} | Application no. {{appNo}}

Freelook cancellation

Surrender

If you choose to cancel the primary certificate, your family certificates under the same application number will be also be cancelled.

Please download the form and contact your agent for assistance.

Contact your agent

Please download the form and contact your bank sales staff for assistance.

Contact your bank sales staff

We'll notify you on the next working day to confirm your request is processed. You can check its status online

If you need any help, you can contact your Agent, call us at <a href="tel:1300137988">1300 13 7988</a>, or email <a href="mailto:contact.my@fwd.com">contact.my@fwd.com</a>

Thank you! Your request is being processed.

{{policyTitle}} | Certificate no. {{policyNumber}}

<ol><li>My application will not take effect until it is accepted and notified to me by FWD Takaful Berhad.</li><li>All information and particulars entered in this transaction are accurate, correct, true and not misleading</li><li>Any changes or updates through this transaction will be treated as updated information and particulars for the Certificate Owner's relevant Takaful certificate(s).</li><li>To keep FWD Takaful Berhad harmless and fully and effectively indemnified against any actions, claims, costs (including but not limited to any and all legal costs on solicitor and client basis), demands, detriment, expenses, fines, liabilities, loss and damage, penalties and proceedings that FWD Takaful Berhad may incur or suffer arising from or incidental to any act, breach, deed, negligent or omission of the Certificate Owner in relation to the transaction.</li><li>FWD Takaful Berhad reserves the right to change any part of the terms and conditions of this transaction.</li></ol>

Terms and conditions

Download and complete the form

https://assets.contentstack.io/v3/assets/bltca8cd6b067df6d1c/bltfc62e56b277f0b6c/Terms_and_Conditions_Direct_Debit_via_Bank_Account_Instruction_(_terminate).pdf?branch=capricorn

https://assets.contentstack.io/v3/assets/bltca8cd6b067df6d1c/blta30d14549dcbe84e/PDPA%20Notice.pdf?branch=capricorn

Please select one of the following method and download the form and send it to <a href='mailto:ask@fwd.com'>ask@fwd.com</a>.

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In consideration of FWD Takaful’s agreement to accept my authorisation to debit my Credit/Debit Card to pay the Takaful Contribution(s) under the given Takaful Certificate number(s), I expressly agree to the following terms and conditions: Sebagai balasan kepada persetujuan FWD Takaful untuk menerima kebenaran saya bagi mendebitkan Kad Kredit/Debit saya untuk bayaran Sumbangan Takaful di bawah nombor Sijil Takaful yang diberi, saya dengan ini bersetuju dengan terma dan syarat berikut: 

FWD Takaful is to debit my Credit/Debit Card on regular intervals within a month and FWD Takaful is not to be held responsible for any claims, losses, damages and expenses arising from the successful or the unsuccessful processing of the debit as authorised, due to exceeded credit limit, malfunction of system, electricity failure and/or all other factors beyond the control of FWD Takaful. I shall resolve the problem with my Credit/Debit Card Company myself as FWD Takaful is only responsible for the arrangements to debit my Credit/Debit Card account through the Card Centre as per my authorisation.FWD Takaful akan mendebitkan Kad Kredit/Debit saya pada masa yang ditetapkan dalam tempoh satu bulan dan FWD Takaful tidak akan dipertanggungjawabkan untuk apa-apa tuntutan, kehilangan, kerosakan dan perbelanjaan yang timbul daripada pemprosesan debit yang telah berjaya atau tidak berjaya seperti yang dibenarkan, akibat daripada kredit melebihi had, sistem tidak berfungsi, kegagalan elektrik dan/atau semua faktor lain di luar kawalan FWD Takaful. Saya akan menyelesaikan masalah tersebut dengan syarikat Kad Kredit/Debit saya kerana FWD Takaful hanya bertanggungjawab terhadap pengaturan mendebitkan akaun Kad Kredit/Debit saya melalui Pusat Kad seperti yang saya benarkan. 
If the Takaful Contribution(s) amount deducted is insufficient, I hereby authorise FWD Takaful to deduct the balance of my Takaful Contribution(s) as required under the application form. All paid Takaful Contribution(s) will be held under the application form until the Takaful Certificate commences and no profit is payable to me. Sekiranya jumlah Sumbangan Takaful yang ditolak adalah tidak mencukupi, saya dengan ini membenarkan FWD Takaful untuk menolak baki jumlah Sumbangan Takaful seperti yang diperlukan di dalam borang permohonan. Semua Sumbangan Takaful yang dibayar akan dipegang di bawah borang permohonan ini sehingga Sijil Takaful bermula dan tiada keuntungan dibayar kepada saya.
I will notify FWD Takaful in writing of any changes, loss, conversion or replacement of my Credit/Debit Card or cancellation of this authorisation one month before the next Takaful Contribution(s) is/are due, which shall only become effective after FWD Takaful has duly acknowledged receipt of my notifications. FWD Takaful may at any time terminate this debit arrangement without assigning any reason by giving me one month’s notice in writing, and/or change the terms and conditions for debiting my Credit/Debit Card without prior notice to me. 
Saya akan memaklumkan FWD Takaful secara bertulis mengenai apa-apa perubahan, kehilangan, penukaran atau penggantian Kad Kredit/Debit atau pembatalan terhadap kebenaran ini satu bulan sebelum Sumbangan Takaful seterusnya perlu dibayar, yang hanya akan berkuatkuasa setelah FWD Takaful mengesahkan penerimaan makluman saya. FWD Takaful boleh menamatkan pengaturan debit ini pada bila-bila masa tanpa memberikan apa-apa sebab dengan mengeluarkan satu bulan notis bertulis kepada saya dan/atau mengubah terma dan syarat mendebitkan Kad Kredit/Debit tanpa notis terdahulu kepada saya.
I hereby agree to keep FWD Takaful indemnified against any claims, loss, damage and expenses which FWD Takaful may suffer arising from my authorisation to debit my Credit/Debit Card account for the payment of my Takaful Contribution(s).

PDPA

In consideration of FWD Takaful’s agreement to accept my authorisation to debit my Credit/Debit Card to pay the Takaful Contribution(s) under the given Takaful Certificate number(s), I expressly agree to the following terms and conditions: Sebagai balasan kepada persetujuan FWD Takaful untuk menerima kebenaran saya bagi mendebitkan Kad Kredit/Debit saya untuk bayaran Sumbangan Takaful di bawah nombor Sijil Takaful yang diberi, saya dengan ini bersetuju dengan terma dan syarat berikut: FWD Takaful is to debit my Credit/Debit Card on regular intervals within a month and FWD Takaful is not to be held responsible for any claims, losses, damages and expenses arising from the successful or the unsuccessful processing of the debit as authorised, due to exceeded credit limit, malfunction of system, electricity failure and/or all other factors beyond the control of FWD Takaful. I shall resolve the problem with my Credit/Debit Card Company myself as FWD Takaful is only responsible for the arrangements to debit my Credit/Debit Card account through the Card Centre as per my authorisation. FWD Takaful akan mendebitkan Kad Kredit/Debit saya pada masa yang ditetapkan dalam tempoh satu bulan dan FWD Takaful tidak akan dipertanggungjawabkan untuk apa-apa tuntutan, kehilangan, kerosakan dan perbelanjaan yang timbul daripada pemprosesan debit yang telah berjaya atau tidak berjaya seperti yang dibenarkan, akibat daripada kredit melebihi had, sistem tidak berfungsi, kegagalan elektrik dan/atau semua faktor lain di luar kawalan FWD Takaful. Saya akan menyelesaikan masalah tersebut dengan syarikat Kad Kredit/Debit saya kerana FWD Takaful hanya bertanggungjawab terhadap pengaturan mendebitkan akaun Kad Kredit/Debit saya melalui Pusat Kad seperti yang saya benarkan.
If the Takaful Contribution(s) amount deducted is insufficient, I hereby authorise FWD Takaful to deduct the balance of my Takaful Contribution(s) as required under the application form. All paid Takaful Contribution(s) will be held under the application form until the Takaful Certificate commences and no profit is payable to me. Sekiranya jumlah Sumbangan Takaful yang ditolak adalah tidak mencukupi, saya dengan ini membenarkan FWD Takaful untuk menolak baki jumlah Sumbangan Takaful seperti yang diperlukan di dalam borang permohonan. Semua Sumbangan Takaful yang dibayar akan dipegang di bawah borang permohonan ini sehingga Sijil Takaful bermula dan tiada keuntungan dibayar kepada saya. 
I will notify FWD Takaful in writing of any changes, loss, conversion or replacement of my Credit/Debit Card or cancellation of this authorisation one month before the next Takaful Contribution(s) is/are due, which shall only become effective after FWD Takaful has duly acknowledged receipt of my notifications. FWD Takaful may at any time terminate this debit arrangement without assigning any reason by giving me one month’s notice in writing, and/or change the terms and conditions for debiting my Credit/Debit Card without prior notice to me. 
Saya akan memaklumkan FWD Takaful secara bertulis mengenai apa-apa perubahan, kehilangan, penukaran atau penggantian Kad Kredit/Debit atau pembatalan terhadap kebenaran ini satu bulan sebelum Sumbangan Takaful seterusnya perlu dibayar, yang hanya akan berkuatkuasa setelah FWD Takaful mengesahkan penerimaan makluman saya. FWD Takaful boleh menamatkan pengaturan debit ini pada bila-bila masa tanpa memberikan apa-apa sebab dengan mengeluarkan satu bulan notis bertulis kepada saya dan/atau mengubah terma dan syarat mendebitkan Kad Kredit/Debit tanpa notis terdahulu kepada saya. 
I hereby agree to keep FWD Takaful indemnified against any claims, loss, damage and expenses which FWD Takaful may suffer arising from my authorisation to debit my Credit/Debit Card account for the payment of my Takaful Contribution(s).

Terms and conditions credit/debit card instruction

I have read and understood the <a href="{{tncLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a>.

I have read and understood the <a href="{{tncLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a>, <a href="#popup-declaration">My Declaration</a>, and the <a href="{{pdpaLink}}" target="_blank" rel="noreferrer">Data Privacy Declaration</a>.

I have read and understood the <a href="#popup-tc">Terms and Conditions</a>, <a href="#popup-declaration">My Declaration</a>, and the <a href="{{pdpaLink}}" target="_blank" rel="noreferrer">Data Privacy Declaration</a>.

Update direct credit / payout account details

I have read, understood and agreed that

I here understand and agree that

If you wish to update the nomination type, please download the form

Hibah

Update nomination type

We will send an one-time password to you and your witness at the next step.

All information and particulars entered in this transaction are accurate, correct, true, and not misleading.Any changes or updates through this transaction will be treated as updated information andparticulars for the Certificate Owner's relevant certificate(s).To keep FWD Takaful Berhad harmless and fully and effectively indemnified against any actions,claims, costs (including but not limited to any and all legal costs on a solicitor and clientbasis), demands, detriment, expenses, fines, liabilities, loss and damage, penalties andproceedings that FWD Takaful Berhad may incur or suffer arising from or incidental to any act,breach, deed, negligent or omission of the Certificate Owner in relation to the transaction.FWD Takaful Berhad reserves the right to change any part of the terms and conditions of thistransaction, provided that we have given you notice within a reasonable time.

I have read and understood that My application will not take effect until it's accepted and notified to me by FWD Takaful Berhad.

My Declaration

If the Takaful Certificate has been assigned to any other person (including a corporation) prior to or after this nomination and FWD Takaful Berhad has notice of such assignment. this nomination will be subject to the rights of the assignee. Subject to the rights under the assignment being preserved, FWD Takaful Berhad shall pay the balance of the takaful benefits, if any, to your nominee.If there is more than one nominee who is a beneficiary and you have not specified the share of each nominee, the takaful benefits will be divided equally between the nominees.If a nominee predeceases you, the nomination in respect of such nominee shall be automatically revoked. You may also revoke a nomination by notifying us in writing or by making a subsequent nomination.If you nominate both a primary and alternate executor, the alternate executor will receive the takaful benefits under the Certificate as an executor if the primary executor is not available to act as an executor.If a nominee dies after you but before the takaful benefits have been paid. FWD Takaful Berhad shall pay such benefits to: a. your estate if the nominee is an executor, if you nominate both a primary and alternate executor, the alternate executor will receive the takaful benefits under the Certificate as an executor if the primary executor is not available to act as an executor: or b. the nominee's estate if the nominee is a beneficiary under a conditional hibah.Payment to your nominee(s) discharges us from all liabilities in respect of your takaful certificate.If a nominee who is a beneficiary is incompetent to contract at the time of payment, FWD Takaful Berhad shall pay the takaful benefits to his parent. If there is no surviving parent and such benefits: a. do not exceed RM50. 000 or other amounts prescribed under the law, FWD Takaful Berhad may pay such benefits to a proper claimant; b. exceeds RM50,000 or other amounts prescribed under the law, FWD Takaful Berhad shall pay such benefits to the Public Trustee or trust company appointed by you. FWD Takaful Berhad shall be discharged from all liabilities in respect of such payment.Please ensure that the nominee(s) is aware of your participation in this Takaful Certificate and that you inform us of any change in the contact details, including the address, of the nominee(s).The English version of this document prevails over the Bahasa Malaysia version if there is any inconsistency between the two.

Terms and Conditions

We will send you a notification on next working day as confirmation that your request has been processed. You can track the status in

For further information, please contact your Agent or call our Customer Care at

My application will not take effect until it is accepted and notified to me by FWD Takaful Berhad.

All information and particulars entered in this transaction are accurate, correct, true and not misleading

Any changes or updates through this transaction will be treated as updated information and particulars for the Certificate owner’s relevant insurance certificate.

 To keep FWD Takaful Berhad harmless and fully and effectively indemnified against any crime, claims, costs (including but not limited to any and all legal costs on solicitor and client basis), demands, detriment, expenses, fines, liabilities, loss and damage, penalties and proceedings that FWD Takaful Berhad may incur or suffer arising from or incidental to any act, breach, deed, negligent or omission of the Certificate Owner in relation to the transaction.

FWD Takaful Berhad reserves the right to change any part of the terms and conditions of this transaction.

Update nomination

Upload the form

I understand that

We'll need some information about your witness to verify your nomination. Keep in mind that your witness must be Malaysian and at least 18 years old.

Nomination Summary

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Please contact our <a href="/{{locale}}/customer-portal/contact-us">customer support</a> for futher information.

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Any additional requests will not be possible in 24 hours, you can track the status of this request. If you need any help, please contact your agent, call us at <a href="tel:1300226262">1300 22 6262</a>, or <a href='#contactUs'>leave us a message</a>.

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<a target="_blank" rel="noopener noreferrer" href="https://www.fwd.com.my/terms-and-conditions/">Terms of Access</a>

<a target="_blank" rel="noopener noreferrer" href="https://www.fwd.com.my/privacy-statement-insurance/">Personal Data Protection Act</a>

To continue using the customer portal, please review and accept the terms of use:

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Update your percentage allocations for future premiums

Change future investments

Transfer a percentage of your fund into another fund

Change existing investments

Your next premium will be allocated based on below percentages.

Premium allocation

Your percentage seems to be not equal to 100%

Fund redirection application can be only submitted once each day, additional fund related requests will not be possible within the next 24 hours.

Please review and confirm, your next premium will be allocated based on below percentages.

Switch fund application can be only submitted once each day, additional fund related requests will not be possible within the next 24 hours.

You can top up to boost your investment returns or enhance your coverage. Do note that the minimum total top up value is RM 500.

Top up application can be only submitted once each day, additional fund related requests will not be possible within the next 24 hours.

Enter top up value

(as % of withdrawal amount)

For applicable policies, the following withdrawal fee may apply

<ul><li> All values above are estimated based on fund prices as of {{date}}. The actual value will depend on the fund prices when your request is completed. Requests received at or before 4:45pm Malaysia time will be carried out based on fund price on same dealing day, any requests submitted after 4:45pm will be carried out based on the next dealing day’s fund price.</li> <li>Withdrawal application can be only submitted once each day, additional fund related requests will not be possible within the next 24 hours</li></ul>

<ul><li> All values above are estimated based on fund prices as of {{date}}. The actual value will depend on the fund prices when your request is completed. Requests received at or before 4:45pm Malaysia time will be carried out based on fund price on same dealing day, any requests submitted after 4:45pm will be carried out based on the next dealing day’s fund price.</li> <li>For policies with a single premium payment, if you're withdrawing part of your account value, do note that the sum assured for this policy will also decrease by that withdrawn amount.</li> <li>Withdrawal application can be only submitted once each day, additional fund related requests will not be possible within the next 24 hours</li></ul>

Withdraw fund

Please enter the value you'd like to withdraw from the funds below. You'll need to maintain a minimum of RM 500 in total fund value after withdrawal.

We'll send you an email confirmation on the next working day. Meanwhile, you can check the status of this request <a href='#pageRequestTracking'>here</a>. You can only submit one investment service request per day; additional requests will be unavailable within the next 24 hours. Need help? Contact your agent, call us at <a href='tel:1300226262'>1300 22 6262</a>, or <a href='#pageContactUs'>leave us a message</a>.

Switch fund

<a target="_blank" rel="noopener noreferrer" href="https://www.fwd.com.my/privacy-statement/">Personal Data Protection Act</a>

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Choose life event

Upload proof that verifies your life event.

Upload proof

Upon approval, enjoy an increase of 3% of basic sum assured on your maturity benefit, for each life event that you celebrate.

Enjoy Maturity Booster up to 9% of basic sum assured

How to apply

FWD Max Wealth - Maturity Booster

We'll notify you within 7 working days to confirm your request is processed. You can check its status online

If you need any help, please contact your agent, call us at <a href="tel:1300226262">1300 22 6262</a>, or <a href='#pageContactUs'>leave us a message.</a>

Maturity Booster

You are eligible for maturity benefit up to 9% of initial basic sum assured

Please reinstate policy to apply for Maturity Booster

Celebrate your life’s milestone

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Please call us at <a class="custom-link" href="tel:+63288888388">+632 8888 8388</a> and we’ll get this sorted out for you.

Looks like you do not have any nominee or trustee nominated for this policy.

If you wish to update the beneficiary information, please

https://www.fwd.com.my/files/v3/assets/bltca8cd6b067df6d1c/blt1be47cdcff90f8b8/66272e4d776d0c90d424cf55/Nomination.pdf?branch=capricorn

Download document

If you find something missing, call us at <a href="tel:1300 22 6262">1300 22 6262</a> and we can help.

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Your request has been received

Your bank account has been removed from recurring payment method.

This is the account where we will deposit any pay outs that you're eligible for.

Direct credit / payout account details

Payment history

Recurring payment method

 of Direct Debit via Bank Account Instruction.

of direct debit services and I acknowledge that upon successful completion of this online application, RM1.00 will be debited from my selected account for the purpose of this service and the amount shall be utilised for upcoming due by FWD Insurance berhad

of direct debit services and I acknowledge that upon successful completion of this online application, RM1.00 will be debited from my selected account for the purpose of this service and the amount shall be refunded to me by FWD

Reason of terminating

Update or remove recurring payment method

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Remember to register a new card or add a new bank account so you'll never miss a future payment!

<a href='#contactUs'>Leave us a message</a> if you have made one but it is not shown here. We will help to sort this out for you.

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Online request tracking

We detected there are multiple payments on same day. Please try again on the next day.

Multiple payment on same day detected

In relation to FATCA and CRS’s requirement, FWD takaful requires you to answer the following questions:

Apply updates to other certificates

Compliance Statement relates to tax resident outside Malaysia a) All information that I give to FWD Takaful Berhad (FWD Takaful) as stated in this declaration form is correct and complete. I shall be fully responsible for all the consequences that may occur if there is any wrong information. I agree to disclose, inform or provide FWD Takaful with my personal information or data within 30 calendar days since proposal / changes that relate to change of my personal information and status, or I am being taxed mandatory to more than one country in a certain time as disclosure to any authorities. The data update will be my responsibility and it will not be FWD Takaful's responsibility. b) I understand that it is mandatory for FWD Takaful and / or affiliation to comply with any regulation, guideline, instruction and requirement that have been stipulated in the local regulations applicable in Malaysia or foreign law including the Foreign Account Tax Compliance Act of the United States of America (FATCA), or any public agreement, judicative, taxation, government and/or other authority such as the Inland Revenue Board Of Malaysia and Internal Revenue Service (IRS) that are pertinent in several jurisdictions including Malaysia that have been announced together with changes from time to time (Law Obligation). c) I agree to provide necessary assistance to FWD Takaful to comply with all regulations as stipulated in the mandated law on my Takaful Certificates. If the provision of data is more than 30 days since the transaction, I shall bear all the risks including financial loss that is incurred due to transaction rejection and /or freezing of transaction. d) I shall give authority to FWD Takaful to report tax information and / or data that I own to related authorities.

Update contact information

My profile

Update information

FATCA & CRS questionnaire

<ol> <li> My application will not take effect until it is accepted and notified to me by FWD Takaful Berhad. </li> <li> All information and particulars entered in this transaction are accurate, correct, true and not misleading. </li> <li> Any changes or updates through this transaction will be treated as updated information and particulars for the Certificate Owner's relevant Takaful certificate(s). </li> <li> To keep FWD Takaful Berhad harmless and fully and effectively indemnified against any actions, claims, costs (including but not limited to any and all legal costs on solicitor and client basis), demands, detriment, expenses, fines, liabilities, loss and damage, penalties and proceedings that FWD Takaful Berhad may incur or suffer arising from or incidental to any act, breach, deed, negligent or omission of the Certificate Owner in relation to the transaction. </li> <li> FWD Takaful Berhad reserves the right to change any part of the terms and conditions of this transaction. </li> </ol>

Please enter your contact information below.

Please download the form from US Internal Revenue Service (IRS) official website. Complete the form and submit below.

Upload W9 / W8-BEN form

FWD Insurance

FWD Takaful

Your premium including Service Tax (if any) is more than RM30,000.00. Please pay thru Jom Pay (Biller Code: 820647) or enrol via Credit/ Debit Card.

Maximum Limit Reached

Update recurring payment method

I have read, and hereby accept the <a href="{{pdfLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a> for Credit Debit Card Authorisation.

I have read, and hereby accept the <a href="{{pdfLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a> for Credit Debit Card Authorisation</a>.

I have fully understand to the <a href="{{pdfLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a> of direct debit services and I acknowledge that upon successful completion of this online application, RM1.00 will be debited from my selected account for the purpose of this service and the amount shall be refunded to me by FWD.

I have fully understand to the <a href="{{pdfLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a> of direct debit services and I acknowledge that upon successful completion of this online application, RM1.00 will be debited from my selected account for the purpose of this service and the amount shall be utilised for upcoming due by FWD Insurance Berhad.

I have fully understand to the <a href="{{pdfLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a> of direct debit services and I acknowledge that upon successful completion of this online application, RM1.00 will be debited from my selected account for the purpose of this service and the amount shall be refunded to me by FWD Takaful.

I have read, and hereby accept the <a href="{{pdfLink}}" target="_blank" rel="noreferrer">Terms and Conditions</a> for DuitNow Authorisation</a>.

You will need to terminate the existing emandate payment for this policy first

Unable to update credit card because current billing channel is not supported

Unable to update recurring payment method

In consideration of FWD Takaful’s agreement to accept my authorisation to debit my Credit/Debit Card to pay the Takaful Contribution(s) under the given Takaful Certificate number(s), I expressly agree to the following terms and conditions: Sebagai balasan kepada persetujuan FWD Takaful untuk menerima kebenaran saya bagi mendebitkan Kad Kredit/Debit saya untuk bayaran Sumbangan Takaful di bawah nombor Sijil Takaful yang diberi, saya dengan ini bersetuju dengan terma dan syarat berikut: FWD Takaful is to debit my Credit/Debit Card on regular intervals within a month and FWD Takaful is not to be held responsible for any claims, losses, damages and expenses arising from the successful or the unsuccessful processing of the debit as authorised, due to exceeded credit limit, malfunction of system, electricity failure and/or all other factors beyond the control of FWD Takaful. I shall resolve the problem with my Credit/Debit Card Company myself as FWD Takaful is only responsible for the arrangements to debit my Credit/Debit Card account through the Card Centre as per my authorisation.FWD Takaful akan mendebitkan Kad Kredit/Debit saya pada masa yang ditetapkan dalam tempoh satu bulan dan FWD Takaful tidak akan dipertanggungjawabkan untuk apa-apa tuntutan, kehilangan, kerosakan dan perbelanjaan yang timbul daripada pemprosesan debit yang telah berjaya atau tidak berjaya seperti yang dibenarkan, akibat daripada kredit melebihi had, sistem tidak berfungsi, kegagalan elektrik dan/atau semua faktor lain di luar kawalan FWD Takaful. Saya akan menyelesaikan masalah tersebut dengan syarikat Kad Kredit/Debit saya kerana FWD Takaful hanya bertanggungjawab terhadap pengaturan mendebitkan akaun Kad Kredit/Debit saya melalui Pusat Kad seperti yang saya benarkan. If the Takaful Contribution(s) amount deducted is insufficient, I hereby authorise FWD Takaful to deduct the balance of my Takaful Contribution(s) as required under the application form. All paid Takaful Contribution(s) will be held under the application form until the Takaful Certificate commences and no profit is payable to me. Sekiranya jumlah Sumbangan Takaful yang ditolak adalah tidak mencukupi, saya dengan ini membenarkan FWD Takaful untuk menolak baki jumlah Sumbangan Takaful seperti yang diperlukan di dalam borang permohonan. Semua Sumbangan Takaful yang dibayar akan dipegang di bawah borang permohonan ini sehingga Sijil Takaful bermula dan tiada keuntungan dibayar kepada saya. I will notify FWD Takaful in writing of any changes, loss, conversion or replacement of my Credit/Debit Card or cancellation of this authorisation one month before the next Takaful Contribution(s) is/are due, which shall only become effective after FWD Takaful has duly acknowledged receipt of my notifications. FWD Takaful may at any time terminate this debit arrangement without assigning any reason by giving me one month’s notice in writing, and/or change the terms and conditions for debiting my Credit/Debit Card without prior notice to me. Saya akan memaklumkan FWD Takaful secara bertulis mengenai apa-apa perubahan, kehilangan, penukaran atau penggantian Kad Kredit/Debit atau pembatalan terhadap kebenaran ini satu bulan sebelum Sumbangan Takaful seterusnya perlu dibayar, yang hanya akan berkuatkuasa setelah FWD Takaful mengesahkan penerimaan makluman saya. FWD Takaful boleh menamatkan pengaturan debit ini pada bila-bila masa tanpa memberikan apa-apa sFWDT-other-serviceebab dengan mengeluarkan satu bulan notis bertulis kepada saya dan/atau mengubah terma dan syarat mendebitkan Kad Kredit/Debit tanpa notis terdahulu kepada saya. I hereby agree to keep FWD Takaful indemnified against any claims, loss, damage and expenses which FWD Takaful may suffer arising from my authorisation to debit my Credit/Debit Card account for the payment of my Takaful Contribution(s).

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Update regular cash payment option

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Your Takaful contribution including Service Tax (if any) is more than RM30,000, kindly complete the Direct Debit Authorisation Form (for PayNet) and submit the hard copy form to FWD Takaful Berhad.<div class="CTAWrapper"><a class="CTALink" target="_blank" href="{{ddaFormLink}}">Direct Debit Authorisation Form (for PayNet)<img class="CTAImage" src="https://images.contentstack.io/v3/assets/bltca8cd6b067df6d1c/blt45ba1b9a8f888767/66a70913c96b8ba48c3473a9/download.svg?branch=capricorn"/></a><a class="CTALink" target="_blank" href="{{serviceGuideLink}}">Service Guide to complete Direct Debit Authorisation Form (for PayNet)<img class="CTAImage" src="https://images.contentstack.io/v3/assets/bltca8cd6b067df6d1c/blt45ba1b9a8f888767/66a70913c96b8ba48c3473a9/download.svg?branch=capricorn"/></a></div>

Please download the form and send us the hardcopy to update your recurring payment method

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You hard copy policy document will be ready within 7 working days. The first request is free, and any additional request will be charged at RM 20.00 per request.

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Any additional requests will not be possible within 7 days. You can track the status in online request tracking or submit again from {{allowDate}}. If you need any help, please contact your agent, call us at <a href="tel:{{hotlineValue}}">{{hotline}}</a>, or <a href='#contactUs'>leave us a message</a>.

Any additional requests will not be possible within 7 days. If you need any help, please contact your agent, call us at <a href="tel:{{hotlineValue}}">{{hotline}}</a>, or <a href='#contactUs'>leave us a message</a>.

Your previous service request is still being processed and you may only submit a new request after the current one is completed. You may check the status <a href='#onlineRequestTracking'>here</a>. If you need assistance, please call us at <a href='tel:{{hotlineValue}}'>{{hotline}}</a> or <a href='#pageContactUs'>leave us a message</a>.

Oops! There is already a hard copy request submitted.

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If you need further assistance, call us at <a href="tel:1300 22 6262" rel="noreferrer noopener">1300 22 6262</a> or <a href="#contactUs" rel="noreferrer noopener">leave us a message </a>, and we’ll help you sort this out.

An FWD Insurance representative will contact you within the next 7 days to update you the status of the hard copy policy. You can check the status of this request <a href="#onlineRequestTracking">here</a>.

If you need further assistance, call us at <a href="tel:1300 22 6262" target="_blank" rel="noreferrer noopener">1300 22 6262</a>, or <a href="#contactUs">leave us a message</a>, and we’ll help you sort this out.

Request for hard copy policy

If you need further assistance, call us at <a href="tel:1300 13 7988" rel="noreferrer noopener">1300 13 7988</a> or <a href="#contactUs" rel="noreferrer noopener">leave us a message </a>, and we’ll help you sort this out.

Thanks for getting in touch! Your request is being processed and you may view the completion status <a href="#onlineRequestTracking">here</a>.

If you need further assistance, call us at <a href="tel:1300 13 7988" target="_blank" rel="noreferrer noopener">1300 13 7988</a> or <a href="#contactUs">leave us a message</a>, and we’ll help you sort this out.

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Only address in Malaysia is acceptable for this request. You may update correspondence to Malaysia address. Otherwise, you may download a digital copy <a href="https://assets.contentstack.io/v3/assets/bltca8cd6b067df6d1c/blt127f5c4835cc8ee9/66a9e0aea4a657006e1df0db/request-hardcopy-PDPA.pdf?branch=capricorn" target="_blank" rel="noreferrer">here</a>.

You will be charged {{chargedFee}} for the additional hard copy policy document. Would you like to make a switch?

You will be charged {{chargedFee}} for the additional hard copy certificate document. Would you like to make a switch?

Why wait for a hard copy? You can download a digital version of your policy document *.

Why wait for a hard copy? You can download a digital version of your certificate document.

* For policies issued before to January 2020, simply reach out to our Customer Service Representative (CSR) to have your digital policy issued.

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You will be charged {{amount}} for the hard copy {{policyText}} document.

Thank you for your payment! Your request is being processed.

Your request is being processed.

Your current correspondence address is outside Malaysia, which we are not able to deliver to. Would you like to update your correspondence address? Otherwise, you can also download a digital copy <a href='/en/customer-portal/my-plan/{{policyNumber}}?tab=documents' target='_blank'>here</a>.

FWD Customer Portal

Please call us at <a href="tel:+601300137988">1300 13 7988</a> and we'll get this sorted for you.