Here for you,​ however you want to reach us​

Find the answer with just one call

Make sure you have your certificate number ready so we can help you quicker​

Malaysia Hotline
1300 13 7988

International Calls
603 2771 7771

Mon – Fri, 9am – 6pm
Exclude Weekend and Public Holidays

Prefer putting pen to paper?

Here’s our mailing address. Please mark it for Customer Service. ​

Please note this is a mailing address only

Level 29 Menara Shell
211 Jalan Tun Sambanthan
Brickfields 50470 Kuala Lumpur

Fax No.: 603 2710 7800

Making a Claim

We aim for all claims to be dealt with as quickly and easily as possible. The first thing we need you to do is select the type of claim you’re making. ​

Getting the help you need


Get the forms you need right here

Get in touch! Call Us 1300 13 7988