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Malaysia Hotline
International Calls
Mon – Fri, 9am – 6pm
Exclude Weekend and Public Holidays
Get in touch any time of the day, or (if you prefer) night
Got a burning question? You can also check out our FAQs online
Prefer putting pen to paper?
Here’s our mailing address. Please mark it for Customer Service.
Please note this is a mailing address only
Level 29 Menara Shell
211 Jalan Tun Sambanthan
Brickfields 50470 Kuala Lumpur
Fax No.: 603 2710 7800
Making a Claim
We aim for all claims to be dealt with as quickly and easily as possible. The first thing we need you to do is select the type of claim you’re making.
Getting the help you need
FAQ
