Whether you need advice on one of our plans or support with a claim, don’t hesitate to get in touch.
Find our head office or locate one of our partner hospitals and clinics
Yes, you’re allowed to change/add or remove your card details during the billing cycle for recurring payment in progress.
Please note that the status in ‘Online Request Tracking’ will be shown as “updating” if you change/add or remove card details during the billing cycle for recurring payment in progress. The status in ‘Online Request Tracking’ will turn to “completed” once the billing cycle for recurring payment has completed.
Please call us via the Customer Service Hotline:
1300 13 7988 and our Customer Care team will assist you accordingly.
Alternatively you can email us at email@example.com.
Do make sure that you have your certificate number ready so we can provide instant help.
Malaysia hotline: 1300 13 7988
International calls: 603 2771 7771
Working hours: Mon – Fri, 9am – 6pm (excluding weekends and public holidays)