FWD Takaful launches FWD CI First to simplify critical illness protection



Kuala Lumpur, 7 April 2021FWD Takaful Berhad (“FWD Takaful”) today announced the launch of FWD CI First, a plan designed to reduce complexity and constraints for critical illness protection. FWD CI First allows certificate owners to claim if they experience a major medical or lifestyle impact, regardless of the illness, including rare or unknown diseases.


FWD CI First is available to cover individuals up to 85 years old with the sum covered up to RM1,000,000 to suit customers’ needs. The plan offers benefits that include critical illness and lifestyle impact, death coverage, as well as waiver of contribution. With the optional maturity reward benefit, customers will also get a refund of the total contribution paid upon maturity if they don’t make any claim.


Salim Majid Zain, FWD Takaful’s Chief Executive Officer, said, Traditional critical illness plans focus on a long list of defined illnesses that can make claims difficult and complex. Driven by our customer-led approach, we created FWD CI First to simplify critical illness protection by removing unnecessarily complicated coverage lists to give customers one less thing to worry about in the unfortunate event of any critical illness. 


The plan also introduces new coverage such as early detection to advance stage of critical illness, Intensive Care Unit (ICU) stay due to specified causes and complex surgery to vital organs, among others. Additionally, the waiver of contribution feature will waive all future contributions once 50% of the sum covered claim is paid and the certificate will continue with the coverage.


Wan Mohd Fadhlan Wan Azmi, FWD Takaful’s Chief Agency Officer, said, “Most Malaysians have a common misconception that if you already have medical protection or you’re covered by your employer’s plan, you don’t need critical illness protection. However, critical illness protection works differently because it pays a lump sum amount to use in any way you choose, as opposed to a typical medical plan which only reimburses the hospitalisation expenses and medical procedures incurred.”


With FWD CI First, customers can enjoy the following benefits:

  • Critical Illness and Lifestyle Impact - we’ll pay up to 100% of the sum covered if the person covered requires major medical treatment or suffering from major organ damage, diagnosed with the most common critical illnesses or untreatable critical illness conditions.
  • Death - coverage up to 100% of the sum covered.
  • Waiver of Contribution – we’ll waive future contribution upon 50% of the sum covered claim paid and the certificate will remain in force until maturity.
  • Maturity Reward (optional) – we’ll pay 100% of the total contribution paid upon maturity provided no claims have been made during the coverage term.


To find out more about FWD CI First and its benefits, visit fwd.com.my/en/protect/FWD-CI-First or contact any FWD Takaful’s authorised agents. Alternatively, call 1300 13 7988 or email contact.my@fwd.com for more information.

- End -


About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a Takaful provider in Malaysia that offers family Takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia.

It is a Takaful business unit of FWD Group (“FWD”) – which spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia; offering life and medical insurance, general insurance, employee benefits, Shariah and family Takaful products across a number of its markets.

FWD is focused on creating fresh customer experiences and making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

Established in Asia in 2013 with a trailblazer mentality, FWD is the primary insurance business of investment group, Pacific Century Group.

For more information, please visit fwd.com.my.

Get in touch! Call Us 1300 13 7988